Discover ways to find out your avc id to speed up your nbn provider migration. Only you and your current telco have access to your avc id, so your service can’t be moved without your authorisation. Learn about the avc id, a unique identifier for your nbn® connection.
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A tpg spokesperson told whistleout if a customer doesn't provide their avc id during sign up, we’ll send them an sms reminder to provide it within 48 hours. Reversing a mistaken transfer (if one occurs) without the correct avc id, there’s a risk that the wrong nbn service may be moved — especially in buildings with multiple active services. From 18 april 2025, if you want to transfer your nbn service to another provider, you’ll need your nbn avc id.
Only you and your provider can see your avc id.
This helps protect your service from being transferred without your authorisation. You’ll need to know your existing avc id before you ask. From april 2025, provide your avc id to your new nbn® provider to ensure a smooth service transfer. If you’re having trouble finding your avc.
Know about avc id and why nbn users need this for switching their nbn providers. You can find the avc id for your telstra internet connection on your invoice or bill. Apparently identifies your specific property and unless you can supply it to. Your avc id is a unique identifier for your service with your current rsp and therefore if you choose to change to a different rsp in the future, it can be provided to your new rsp along.
Where can i find the avc id for my nbn connection?
So now nbn is rolling out a unique avc number (it changes each time you move to another rsp). If you can’t find the id, chat now to request it.
